jaybee wrote:Well, from the contractor - (NOTE: the contractor guy doesn't have time during the day to post on the bored as he's out there trying to finish up all his projects)
We give an estimated completion date, just so everyone knows what to expect. As to a written in stone "it must be completed by xxxx or else - forget it. As to the fixed completion date with a penalty clause - while this is fairly standard in commercial work only a fool (both homeowner and contractor) would do this in a residential remodel. Here's why - the variables are many and causes of delays are hard to pin down. Plus, a penalty clause is just an insurance policy - meaning that you (the homeowner) is going to pay for it. That, and to be a fair thing to all sides, then there must be a bonus clause for early completion. Faced with knowing that this is going to be in the contract, how far ahead of his real expected completion time do you thing the savvy contractor will set that completion date? Final answer is that the homeowner will pay a premium for that completion date guarantee.
I would say that we go beyond our estimated completion date more often than not. The most common cause is extra work added to the project (we call it the "while you're here could you please" syndrome). Other factors are weather, unforeseen complications once you get into the project or employee illness. Note that only one of those factors is something that could possibly be controlled by the contractor. So if you want me to contractually commit to a completion date, especially with a penalty - well then I am going to pad the hell out of the time estimate and charge you a premium to cover myself. That's just the reality of it.
On the flip side, if you get a contractor with a solid reputation then you know that they are doing everything in their power to complete your project on time. Bad weather, out-of-stock materials or the discovery of termite infested framing found after a project starts are understandable delays. Dropping a project to go on to the next one is not.
A reread of this makes me sound just a little cranky. I've spent the entire day, save for an hour for lunch, in an attic. It's been in the 90's all week. At 4:00 this afternoon, my handy, dandy digital thermometer had the temperature in my "space for the day" at a comfy 149.2 degrees. Another reason we charge so much.
Jaybee, thanks for the info. Yes, the guy had a solid reputation. Yes, he almost certainly would have finished the job and not walked away from it. But he kept saying he had three jobs ahead of us, he did everything serially so he didn't start one until the previous one was substantially completed, he didn't know when he would get to us, etc., etc. Wouldn't even put down an estimate for a start date. We weren't looking for a hard date on either start or finish. We just didn't want this thing hanging until next spring, which is how it was looking. I'm in QA for an FDA-regulated industry. Blank spaces in a process where something should be written bother me.
The new guy is coming over this morning with the estimate and contract. He has already told us that he can start pretty much as soon as all the constituent parts arrive, which we believe will be around Sept. 1st. He's ordering some (tub, toilet, tile, others), we're ordering some (vanity, countertop, medicine cabinet, others). Everything seems to have a consistent 3-4 week lead time.
I just ordered chicken and an egg from Amazon. I'll let you know.